JANNESIA EVELIN GISELIA BR. GINTING. Kualitas Pelayanan Transportasi Bus Trans Jatim dengan Menggunakan Pendekatan Public Value. Future Academia : The Journal of Multidisciplinary Research on Scientific and Advanced, [S. l.], v. 3, n. 2, p. 641–649, 2025. DOI: 10.61579/future.v3i2.425. Disponível em: https://ejournal.sagita.or.id/index.php/future/article/view/425. Acesso em: 6 aug. 2026.